Refund policy
At Glamzine, we're dedicated to delivering personalized products that reflect your unique style. Each item is carefully crafted with attention to detail to ensure your satisfaction. Please review our refund policy below:
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Refunds:
- Refunds are only available for items that arrive damaged.
- Customers must notify Glamzine within 5 days of receiving the product by sending a picture of the damaged item.
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Eligibility for Refund:
- To be eligible for a refund, customers must provide clear photographic evidence of the damage within the specified time frame.
- Refunds will not be granted for reasons other than damage upon arrival.
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Process for Refund:
- Customers must email Glamzine at [Your Contact Email] with a clear picture of the damaged item attached.
- Once we receive the notification and verify the damage, we will initiate the refund process.
- Refunds will be issued back to the original payment method used for the purchase.
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Exclusions:
- Refunds will not be provided for any changes in personalization details made after the order has been placed.
- Glamzine is not responsible for damage caused by improper handling or usage of the product after delivery.
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Contact Us:
- For any questions or concerns regarding our refund policy, please feel free to contact us.
Glamzine reserves the right to amend this refund policy at any time without prior notice. Customers are encouraged to review this policy periodically for any updates or changes.
